Privacy Policy
Welcome to ArtCraft Africa. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our website (https://artcraft.africa/).
Information We Collect
We may collect the following types of information when you visit or interact with our website:
Personal Information: Name, email address, phone number, billing/shipping address, and other contact details when you make a purchase or sign up for an account.
Payment Information: We process transactions securely through third-party payment gateways and do not store your credit/debit card details.
Browsing Information: IP address, browser type, device details, pages visited, and interactions with our site through cookies and similar tracking technologies.
How We Use Your Information
We use your information for the following purposes:
To process and fulfill orders, including product exchanges.
To communicate with you about your order, promotions, and customer support.
To improve our website, services, and user experience.
To comply with legal and regulatory obligations.
Cookies & Tracking Technologies
We use cookies to enhance your browsing experience. Cookies help us analyze website traffic, remember user preferences, and provide relevant advertisements. You can adjust your browser settings to refuse cookies, but this may affect website functionality.
How We Protect Your Information
We implement strict security measures to protect your personal data from unauthorized access, loss, or misuse. However, while we strive for complete security, no online transmission is 100% secure.
Sharing of Information
We do not sell or rent your personal data. However, we may share it with:
Service providers who assist in payment processing, delivery, and website operations.
Legal authorities when required by law or in response to legal requests.
Exchange Policy
ArtCraft Africa offers exchange-only for products. If you receive an item that doesn’t meet your expectations, you may exchange it for another product of equal value. We do not accept returns or refunds.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies separately.
Your Rights & Choices
As a user, you have the right to:
Request access to your personal information.
Update or correct your details.
Opt out of marketing communications.
Updates to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Effective Date.”
Contact Us
For any questions regarding this Privacy Policy, please contact us at:
Email: Info@artcraft.africa
By using ArtCraft Africa, you agree to the terms outlined in this Privacy Policy.